Confidential & cookies policy

Marcel Robert collects and processes the personal information provided by the Client, solely for the purposes of completing the Client’s order.

Marcel Robert shall be entitled to send the Client e-mails, in order to inform the Client of changes to its catalogue. The Client shall be entitled to request to no longer receive these solicitations, by clicking on the link provided for this purpose.


The processing constituted by the Marcel Robert online boutique has been declared to the “CNIL” [France’s national Data Processing, Files and Individual Freedoms entity] on 11/07/2019.
In accordance with the provisions of French Act 78-17 of 6 January 1978 concerning data processing, files and freedoms, the Client has the right to access and rectify the information processed by Marcel Robert concerning her/him. The request must be made following the communications methods stated, and to the address mentioned, in the “Customer Service” article below.

 

what's a cookie ?

A cookie is a small text file saved on your computer, tablet or mobile device that allows you to record and track data about your use of the website. Marcel-Robert.com uses cookies to identify you or to store your selection of products in your shopping cart for example. Cookies are managed by your web browser.

By continuing to use the Marcel-Robert.com site, you accept the setting of our cookies and acknowledge that you understand the terms of our cookie policy.
You can change your preferences at any time by going to the "Manage your cookie preferences" section.

 

which cookies are used by marcel-robert.com ?

Two types of cookies are present on our site:
- Cookies strictly necessary for the operation of the site
These cookies allow you to use the main features of the Marcel-Robert.com website such as storing your selection of products in your shopping cart. These cookies facilitate navigation and are necessary to make online purchases.
- Third-party cookies
These include statistical analysis cookies that collect information about how you navigate our site, allowing us to improve your user experience and tailor services to your preferences. There are also advertising cookies which aim to personalize and/or improve content and navigation by offering you services that may be of interest to you on other websites. All information collected is anonymous.
You can change your preferences at any time by going to the "Manage your cookie preferences" section.

The cookies we use on our website are as follows:

 cookie
purpose of the cookie
type
ECOM_SESS
Keeps the session open on the Marcel-Robert.com website for one hour and records the products added to the shopping cart. This cookie is required to access the shopping cart and make a purchase on the Marcel-Robert.com website
mandatory
cookiebanner
For pages with country and language code pairs for which a warning banner is required, this cookie will store the user's approval action performed on the banner. In the absence of the cookie, the warning banner is displayed for these couples.
     mandatory
Locale-country-data
Stores country and language information of the pages visited.
mandatory
minicart_<website_code>
It contains the general information present in the overview of the mini basket: the price and number of products, as well as the total price.
mandatory
minicart_labels_<website_code>
This cookie keeps all the titles appearing in the shopping cart preview of the store concerned.
mandatory
minicart_products_<website_code>
It contains images and links to products.
mandatory
minicart_shipping_methods_md5
_<store_code>
This cookie contains the delivery method displayed in the preview of the mini basket.
mandatory


HOW TO MANAGE YOUR COOKIE PREFERENCES?

You can easily disable and/or delete cookies from your computer, tablet or mobile phone by managing your browser settings.
We recommend that you do not disable cookies that are strictly necessary for the operation of the site (cookie marked "mandatory" in the table "What cookies do we use?") because this would prevent you from ordering online and benefiting from the services of the Marcel-Robert.com site.
In order to manage cookies as close as possible to your expectations, we invite you to configure your browser to take into account the purpose of cookies.
Below are instructions on how to manage and disable cookies, depending on the browser:

Internet Explorer
Click on the Tools button, then on Internet Options.
Click on Privacy, click on Advanced.
In the Cookies window, select your preferences.

Google Chrome
Click on the Menu button, then Settings.
Click on the Show Advanced Settings link.
In the Privacy section, click on the Content Settings button.
Then in the Cookies section, select your preferences.

Mozilla Firefox
Click on the Menu button, then select Options / Preferences.
Select Privacy.
In the History field, for the Retention Rules option, select use the custom settings for the history.
Check or uncheck the Accept cookies box, then select your preferences.