1. What are the payment methods accepted on the site

payment for your purchases is made only by credit card or bank card: Visa®, MasterCard®, American Express®, Maestro®, JCB®.
When making the payment, you will be asked to provide your credit card or bank card number, its expiry date and the cryptogram on the page provided for this purpose.

Payment by Paypal is also allowed


2. is the payment secure?

yes, all transactions processed on the site are secure. The presence of a padlock next to the address of the page beginning with "https" indicates that you are in a secure environment

 The Client is informed that Marcel Robert requires the use of "3D Secure" or "Verified by" security devices depending on the Client's credit card. The customer is invited to request access to these services from his bank.


3. when will my credit card be charged ?

Cards are not charged until the order has been validated. However, it is possible that part of the amount will be displayed as reserved as soon as the order is placed.


   4. invoice

A paper invoice with payment details is sent to the Customer with the package containing the product or in electronic form (pdf format) to the e-mail address provided by the customer at the time of purchase.